IT Support For Accountants and CPA Firms

Is your accounting office really getting the support it needs and deserves? Too many firms discover, at the worst possible moment, that their systems are not truly secure from hackers, cyber criminals, viruses, worms, or even sabotage from rogue employees, that their backups were never configured properly, and that their tax system was never maintained to a compliant standard.

The other pattern we see constantly is an IT provider who blames the software instead of fixing the problem. We take a different approach.

Documented IT Solution Paths for Accountants

Our tiered technical support staff have proven processes to service, maintain, and support accounting offices. That means we have already documented solutions to your users computer issues to guarantee faster resolution times and fewer work outages from software or even hardware failure.

Expert Preventive Maintenance to Keep Tax Software Running

You get a team of IT partners that continues to identify problems that commonly slow down accounting offices, including system requirements, end-of-life issues, security compliance and implementation environments.

Stable Tax System Environments

You will have a stable environment to run your preferred tax system, be it LaCerte, UltraTax, TaxWorks or any other.

IT Support When You Need It

Since accountants do not work a nine to five shift, especially during tax season, you get dedicated professional IT solutions when you need them, 24/7/365.

What You Get

• 24/7 network monitoring
• Antivirus and patch management
• Daily preventive maintenance with algorithm-based failure prediction
• 24/7/365 onsite and remote support with a one hour emergency response guarantee
• Hourly image-based backups and free loaner equipment
• Quarterly road map meetings
• Fixed IT flat-rate service

Dynamic Edge has been a game-changer for our CPA firm. Their IT services are reliable, efficient, and have significantly improved our operations. We highly recommend them to any firm looking for top-notch IT support.

Shawna Farrell, Taylor and Morgan